www.190complaints.com.au

Telephone Information Services Standards Council

Complaints Summary 01 October 2007 - 31 December 2007

Complaints Resolved About Specific 190 Services
Between 01 October 2007 and 31 December 2007
Provider
Complaints Resolved
No of Breaches
Services Complained of
Services in Breach
ActiveCall Pty Ltd
6
15
5
5
Australia Online
2
5
2
2
CallSystems Co
4
8
4
4
Calltext
12
27
1
1
Dialect Interactive
1
1
1
1
GIB
5
14
2
2
IDS
10
28
5
5
InfoFM
5
11
3
3
Infolic
32
17
12
9
Inpho Interactive
13
22
12
11
IP Telecommunications
8
18
6
6
Legion
9
0
3
0
Mediatel Services
8
24
7
6
National Tele Centre
6
9
5
4
Omnicall
9
5
6
2
Ontel
10
21
7
6
Phone Australia
50
63
26
22
PowerCom
30
38
1
1
Service Stream
1
2
1
1
Slinky Interactive
18
30
9
7
Telads
43
98
38
34
Total Number
282
456
156
132

Suspensions Until Rectified: 6
Suspensions for a Fixed Period: 1
Suspensions Withdrawn: 3
Terminations: 1

 

Valid XHTML 1.0! Valid CSS! Level Double-A conformance icon, 
          W3C-WAI Web Content Accessibility Guidelines 1.0