www.190complaints.com.au

Telephone Information Services Standards Council

Complaints Summary 01 July 2007 - 30 September 2007

Complaints Resolved About Specific 190 Services
Between 01 July 2007 and 30 September 2007
Provider
Complaints Resolved
No of Breaches
Services Complained of
Services in Breach
Access Positive
2
6
2
2
Acheron Tec
1
0
1
0
ActiveCall Pty Ltd
1
3
1
1
Australia Online
4
13
4
4
Call Text
7
12
2
2
CallSystems Co
16
42
15
14
Dialect Interactive
2
2
2
2
GIB
2
2
1
1
IDS
2
3
2
1
InfoConnect
2
4
2
2
InfoFM
5
7
1
1
Infolic
6
10
5
5
Informatel
11
19
5
5
Inpho Interactive
58
110
29
26
IP Telecommunications
4
7
4
4
Legion
10
9
9
7
Mediatel Services
11
43
7
7
National Tele Centre
3
6
2
2
Omnicall
2
2
2
2
Ontel
2
2
2
2
Phone Australia
17
32
13
13
PowerCom
18
12
1
1
Premier Interactive
1
4
1
1
Slinky Interactive
11
17
7
7
Telads
9
20
8
7
Total Number
207
387
128
119

Suspensions Until Rectified: 7
Suspensions for a Fixed Period: 9
Suspensions Withdrawn: 4
Terminations: 3

 

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