www.190complaints.com.au
Telephone Information Services Standards Council
Summary of Determinations 01 May 2010 - 31 May 2010
|
Code
|
Breached
|
|---|---|
B1.2(a) |
9 |
B1.3.1 |
12 |
B2.1 |
1 |
B2.1.1 |
6 |
B2.15 |
5 |
B2.16 |
3 |
B2.3(b) |
5 |
B2.4 |
1 |
B2.7.1 |
1 |
C1.2 |
7 |
C1.3 |
7 |
| Total Number | 57 |
|
Code
|
Breached
|
|---|---|
E10(c)(i) |
1 |
E10(c)(ii) |
1 |
E11(b) |
3 |
E11(c) |
9 |
E12 |
|
E14 |
1 |
E22 |
5 |
E23(b) |
8 |
E4 |
5 |
E6 |
14 |
E8.1 |
3 |
E9(c) |
1 |
| Total Number | 51 |
Remedies
Total Rectified: 58
Total Refunds: 0
Total "NFA": 20
External complaints resulting in no breaches: 0
Suspensions until rectified: 3
Suspensions for a Fixed Period: 1
Suspensions Withdrawn: 0
Total Terminations: 9
