www.190complaints.com.au
Telephone Information Services Standards Council
Summary of Determinations 01 March 2010 - 31 March 2010
|
Code
|
Breached
|
|---|---|
B1.2(a) |
10 |
B1.3.1 |
10 |
B2.1 |
6 |
B2.1.1 |
8 |
B2.15 |
5 |
B2.16 |
1 |
B2.3(b) |
1 |
B2.4 |
5 |
C7.1 |
1 |
C7.3 |
1 |
C7.5 |
1 |
| Total Number | 49 |
|
Code
|
Breached
|
|---|---|
E10(a) |
1 |
E10(c) |
1 |
E10(c)(i) |
1 |
E11(b) |
1 |
E12 |
2 |
E18 |
3 |
E22 |
9 |
E23(b) |
1 |
E25 |
1 |
E4 |
6 |
E6 |
17 |
E8.1 |
18 |
E9(c) |
1 |
| Total Number | 62 |
Remedies
Total Rectified: 98
Total Refunds: 0
Total "NFA": 11
External complaints resulting in no breaches: 0
Suspensions until rectified: 7
Suspensions for a Fixed Period: 1
Suspensions Withdrawn: 0
Total Terminations: 0
