www.190complaints.com.au
Telephone Information Services Standards Council
Summary of Determinations 01 January 2010 - 31 January 2010
|
Code
|
Breached
|
|---|---|
B1.1(b) |
2 |
B1.1(g) |
2 |
B1.2(a) |
8 |
B1.3.1 |
9 |
B2.1 |
2 |
B2.1.1 |
5 |
B2.15 |
43 |
B2.16 |
3 |
B2.3(a) |
2 |
B2.3(b) |
2 |
B2.3(c) |
1 |
B2.4 |
42 |
| Total Number | 121 |
|
Code
|
Breached
|
|---|---|
E11(a) |
1 |
E22 |
10 |
E4 |
4 |
E6 |
2 |
E8.1 |
5 |
E9(c) |
1 |
| Total Number | 23 |
Remedies
Total Rectified: 119
Total Refunds: 1
Total "NFA": 2
External complaints resulting in no breaches: 0
Suspensions until rectified: 5
Suspensions for a Fixed Period: 1
Suspensions Withdrawn: 1
Total Terminations: 0
