www.190complaints.com.au
Telephone Information Services Standards Council
Summary of Determinations 01 February 2010 - 28 February 2010
|
Code
|
Breached
|
|---|---|
A4.3 |
1 |
B1.1(b) |
1 |
B1.1(g) |
1 |
B1.2 |
1 |
B1.2(a) |
9 |
B1.2(b) |
1 |
B1.3.1 |
7 |
B2.1 |
4 |
B2.1.1 |
4 |
B2.15 |
15 |
B2.16 |
2 |
B2.3(b) |
1 |
B2.4 |
11 |
| Total Number | 58 |
|
Code
|
Breached
|
|---|---|
E11(b) |
2 |
E11(c) |
6 |
E12 |
1 |
E22 |
16 |
E23(b) |
8 |
E25 |
2 |
E4 |
3 |
E6 |
23 |
E8.1 |
20 |
E9(a) |
4 |
| Total Number | 85 |
Remedies
Total Rectified: 137
Total Refunds: 0
Total "NFA": 6
External complaints resulting in no breaches: 1
Suspensions until rectified: 2
Suspensions for a Fixed Period: 0
Suspensions Withdrawn: 1
Total Terminations: 2
