www.190complaints.com.au
Telephone Information Services Standards Council
Summary of Determinations 01 August 2009 - 31 August 2009
|
Code
|
Breached
|
|---|---|
B1.2(a) |
4 |
B1.3.1 |
4 |
B2.1 |
3 |
B2.1.1 |
1 |
B2.15 |
7 |
B2.16 |
2 |
B2.4 |
2 |
| Total Number | 23 |
|
Code
|
Breached
|
|---|---|
E10(c)(i) |
14 |
E10(c)(ii) |
13 |
E11(b) |
1 |
E14 |
1 |
E18 |
2 |
E22 |
11 |
E23(b) |
10 |
E4 |
5 |
E6 |
9 |
E8.1 |
5 |
E9(c) |
1 |
| Total Number | 72 |
Remedies
Total Rectified: 93
Total Refunds: 0
Total "NFA": 15
External complaints resulting in no breaches: 0
Suspensions until rectified: 1
Suspensions for a Fixed Period: 1
Suspensions Withdrawn: 0
Total Terminations: 0
