www.190complaints.com.au
Telephone Information Services Standards Council
Summary of Determinations 01 April 2010 - 30 April 2010
|
Code
|
Breached
|
|---|---|
B1.2(a) |
13 |
B1.3.1 |
41 |
B2.1 |
24 |
B2.1.1 |
13 |
B2.15 |
4 |
B2.16 |
3 |
B2.3(a) |
17 |
B2.3(b) |
22 |
B2.3(c) |
22 |
B2.4 |
52 |
| Total Number | 211 |
|
Code
|
Breached
|
|---|---|
E10(c)(i) |
7 |
E18 |
1 |
E20(d)(i) |
|
E20(d)(ii) |
|
E22 |
36 |
E23(b) |
30 |
E25 |
2 |
E4 |
3 |
E6 |
6 |
E8.1 |
8 |
E9(a) |
3 |
| Total Number | 96 |
Remedies
Total Rectified: 145
Total Refunds: 0
Total "NFA": 10
External complaints resulting in no breaches: 1
Suspensions until rectified: 1
Suspensions for a Fixed Period: 1
Suspensions Withdrawn: 0
Total Terminations: 26
