www.190complaints.com.au
Telephone Information Services Standards Council
Summary of Determinations 01 April 2009 - 30 April 2009
|
Code
|
Breached
|
|---|---|
B1.2(a) |
5 |
B1.3.1 |
11 |
B2.1 |
5 |
B2.1.1 |
6 |
B2.15 |
3 |
B2.16 |
2 |
B2.3(b) |
1 |
B2.4 |
1 |
C1.3 |
1 |
| Total Number | 35 |
|
Code
|
Breached
|
|---|---|
E10 |
5 |
E11(a) |
10 |
E18 |
1 |
E22 |
30 |
E25 |
2 |
E4 |
5 |
E6 |
6 |
E8.1 |
5 |
E8.2 |
1 |
E9(c) |
1 |
| Total Number | 66 |
Remedies
Total Rectified: 82
Total Refunds: 1
Total "NFA": 13
External complaints resulting in no breaches: 1
Suspensions until rectified: 2
Suspensions for a Fixed Period: 1
Suspensions Withdrawn: 0
Total Terminations: 2
