www.190complaints.com.au

Telephone Information Services Standards Council

Complaints Summary 01 July 2006 - 30 June 2007

Complaints Resolved About Specific 190 Services
Between 01 July 2006 and 30 June 2007
Provider
Complaints Resolved
No of Breaches
Services Complained of
Services in Breach
AAA Communications
1
2
Access Positive
1
3
Acheron Tecnologies
1
ActiveCall Pty Ltd
17
35
Australia Online
7
15
Australian Tele Services
1
3
Barwon Bank
2
2
Bugal
4
3
CallSystems Communication
27
35
Calltext
22
60
Chucky Communications
3
3
Data Dial
7
15
Dialect Interactive
2
2
Dialect Solutions
2
1
Foxtel
1
GIB
25
32
IDS
24
49
Info Voice
4
4
InfoConnect
2
6
Infodial
2
InfoFM
9
11
Infolic
37
30
Informatel
13
17
InPho Interactive
64
118
Interactive Media Corporation
2
IP Telecommunications
12
15
Legion
77
114
m.Net Corporation Ltd
12
18
Mediatel Services Pty Ltd
88
293
Mosaicom Australia
1
1
National Tele Centre
16
51
National Tele Centre (NSW) P/L
1
1
Omnicall
32
25
Ontel
21
44
Phone Australia
103
228
PowerCom
67
57
Premier Interactive
4
10
Ranger Boats
11
3
Reckon Ltd
1
Service Stream Solutions
10
15
Skyecloud
28
37
Slinky Interactive
21
31
Telaccess Pty Ltd
2
4
Telads
27
52
Total Number
814
1445
424
365

Suspensions Until Rectified: 34
Suspensions for a Fixed Period: 10
Suspensions Withdrawn: 25
Terminations: 15

 

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