www.190complaints.com.au

Telephone Information Services Standards Council

Complaints Resolved and Breaches Determined by Service Category
01 January 2006 - 28 February 2010

Complaints Resolved and Breach Determined by Service Category
Between 01 January 2006 and 28 February 2010
Month Completed
Adult / personal
Competition / voting
Dating / chat
Fax
Other
Psychic / tarot / horoscope
Ring tones / wall paper
January 2006
30
1
6
2
12
2
February 2006
24
1
9
1
2
3
March 2006
32
1
2
6
2
April 2006
19
4
2
4
5
May 2006
33
3
5
2
June 2006
19
2
2
1
2
July 2006
31
4
10
1
2
August 2006
30
6
6
September 2006
13
15
2
1
23
6
October 2006
12
2
2
6
2
3
November 2006
24
7
3
1
4
10
1
December 2006
21
3
1
1
3
7
January 2007
30
2
3
3
5
2
February 2007
21
16
1
4
3
March 2007
23
3
6
11
April 2007
53
1
21
5
3
12
May 2007
78
11
1
8
6
1
June 2007
21
10
1
1
6
1
2
July 2007
84
5
1
5
15
August 2007
17
2
4
1
6
2
September 2007
25
1
2
11
October 2007
38
1
15
37
5
3
November 2007
59
2
9
1
7
December 2007
27
1
1
2
5
January 2008
43
1
4
9
February 2008
42
3
1
9
March 2008
30
2
13
April 2008
39
1
1
1
5
5
May 2008
25
13
9
5
June 2008
22
1
4
7
July 2008
32
1
1
5
6
August 2008
19
2
2
14
September 2008
18
20
1
2
7
October 2008
16
7
3
10
November 2008
35
4
2
2
December 2008
11
3
4
5
January 2009
27
2
1
4
February 2009
47
3
7
1
4
March 2009
31
15
1
2
3
2
April 2009
45
3
2
1
8
May 2009
59
2
3
1
3
1
June 2009
48
1
1
2
1
2
1
July 2009
28
1
15
3
3
August 2009
32
2
1
1
8
September 2009
40
3
2
4
3
October 2009
36
1
1
1
9
1
November 2009
30
1
2
3
December 2009
41
1
3
January 2010
61
1
2
February 2010
59
3
1
3

 

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